Terms & Conditions
Terms and Conditions
1. Discount Code Policy
Discount codes cannot be combined with promotional offers such as "Buy X Get Y Free" (e.g., Buy 2 Shirts, Get 1 Free). Only one type of promotion or discount may be used per order unless explicitly stated otherwise.
2. Shipping Policy
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We aim to dispatch all orders within 3-8business days.
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Shipping times may vary based on location. Estimated delivery times for our free shipping are 10-25 days.
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Shipping times may be delayed during large events such as Black Friday and Christmas.
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Football Shirts have an increased chance of being inspected at customs, which can cause delays.
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3. Exchanges
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Exchanges are accepted within 7 days of delivery for items in unworn and original condition.
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Customers must contact us via our chat support before returning any item.
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Customised items are not eligible for return or exchange.
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If an item is defective, we will resend it free of charge. Contact must be made within 7 days of receiving the order.
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4. Defective or Damaged Items
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If you believe your item is defective or damaged, contact us within 7 days with photos of the problem.
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Items damaged due to misuse, washing errors, or normal wear and tear are not considered defective.
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5. Order Cancellations and Changes
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Orders can only be cancelled or modified within 24 hours of being placed.
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Once an order is shipped, no changes can be made.
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6. Pricing and Availability
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All prices are listed in British Pounds.
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We reserve the right to change product prices, availability, or promotional terms at any time without notice.
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7. Customs and Import Duties
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Some countries may be subject to import taxes or duties. These are the responsibility of the customer.
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8. Store Credit and Gift Cards
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Store credits and gift cards are non-refundable and cannot be exchanged for cash.
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They can be used on any item unless otherwise specified.
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9. Intellectual Property
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All custom content on our website (designs, logos, images, etc.) is the property of Calovins and cannot be reproduced without permission.
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